Organization Excellence Lead

Job Objective:

Contribute towards Organization Development and Planning sections functional scope around Organization Design and Development, Workforce & Manpower Planning and Organizational Performance.

Job Specifications:

• Maintain regular updates to policies and procedures and ensure timely communication of the same.

• Create the Standard Operating Processes for all active policies and coordinate with QA to ensure compliance is managed.

• Manage data sourcing, run preliminary data analysis and report on all HR data and KPI’s

• Provide support in detailed job analysis, review and evaluation of all JD’s 

• Support in Workforce Planning activities and maintain annual Manpower plans

• Conduct Business Analysis around IT system scale up for Key Business Processes

• Drive benchmarking exercise for Key HR Practices and support the section in developing business case for improvement and efficiencies 

• Develop communication plans and drafts from HR planning side to relevant stakeholders and ensure right amount of coordination is maintained

• Reconcile HR spend and report it on timely basis

• Support HR sector teams in Business Process Re-engineering.

• Monitor and report IA observations and ensure implementations of the execution plans.

• Monitor and report performance SLAs and conduct time to time benchmarking of HR practices for performance improvement.

• Contribute in developing and reporting progress on HR initiatives and projects.

• Perform other duties as requested.

Qualification & Experience:

Min Bachelor’s degree in Business, management or HRM from a recognized university

Min of 7 years of experience in delivering similar scope in Telecoms.

Role Impact:

• The Organization Excellence Lead is crucial in shaping the strategic direction of our organization.

• This position directly impacts employee engagement, talent management, and overall organizational effectiveness.

• By analyzing workforce trends and implementing development initiatives, this role ensures that the organization remains competitive and agile in a dynamic market.

• The incumbent will support in the design and execution of programs that enhance workforce capability, align talent with business goals, and foster a culture of continuous improvement.

Key Job Competencies:

Strategic Thinking: Ability to develop long-term workforce strategies that align with organizational objectives.

Analytical Skills: Proficiency in analyzing workforce data to identify trends, gaps, and opportunities.

Change Management: Expertise in guiding the organization through change initiatives, ensuring minimal disruption and maximum engagement.

Communication Skills: Strong verbal and written communication skills to effectively convey ideas and collaborate with stakeholders at all levels.

Project Management: Ability to manage multiple projects simultaneously, ensuring timely delivery and alignment with strategic goals.