ICT Presales & Solutions (Cloud) Specialist

Job Objective

Provide presales support, identifying client product and service’s needs, and design a comprehensive client solution based on client demand and internal capabilities in order to help in the achievement of sales goals according to the sales plan.

Key Responsibilities

• Contribute to providing presales support to Account Managers across verticals to ensure the achievement of function’s business objectives.

• Coordinate with relevant sales teams to successfully engage with all presales activities and contribute to driving sales revenue across the department.

• Identify and analyze sales opportunities in the pipeline in order to participate in the achievement of Cloud Presales & Solutions objectives.

• Respond and address customer requests promptly to contribute to enhancing the sales cycle time.

• Provide support to key customer contacts to obtain a better understanding of their requirements, especially in the cloud migration and optimization in support of opportunity generation.

• Perform daily operational activities to assist with maintaining required procedures, documents and policies related to sales including offering support with preparing proposal / tendering templates to ensure compliance across the department.

• Identify and focus on correct deals to help meet sales targets from Cloud Services in particular and other business solutions in general in step for enhancing Business growth.

• Assist with reviewing all submitted business opportunities in order to make a valuable contribution in improving sales closure rate.

• Perform other responsibilities as required by higher levels of supervision.

Qualification & Experience

• Bachelor’s degree in Business Administration, Engineering, IT or any other relevant field.

• AWS Certified Solutions Architect - Associate or Professional certification required. (Additional AWS certifications preferred)

• 7 years of experience preferred working as a Solutions Architect, with a focus on AWS solutions.

• Strong understanding of cloud computing principles and architectures, with hands-on experience in designing and implementing AWS solutions.

• Experience on working with security vendors or Microsoft technologies is a plus.

Role Impact:

• The Cloud Presales Solutions Architect plays a pivotal role in bridging the gap between customer needs and technical solutions.

• By leveraging deep knowledge of cloud technologies and industry best practices, this position is crucial for driving sales growth and customer satisfaction.

• The architect will engage with clients to understand their unique challenges and objectives, demonstrating how our cloud solutions can effectively address these needs.

• This role also involves collaborating with sales teams to create compelling proposals and presentations that highlight our offerings, ultimately leading to successful project implementations and long-term client relationships.

Key Job Competencies:

The ideal candidate for the Cloud Presales Solutions Architect position should possess a blend of technical expertise and interpersonal skills. Key competencies include:

• Technical Proficiency: In-depth knowledge of AWS cloud platforms and services, with the ability to design and articulate solutions that meet customer requirements.

• Communication Skills: Exceptional verbal and written communication skills to effectively convey complex technical information to non-technical stakeholders.

• Problem-Solving Abilities: Strong analytical skills to assess customer needs and develop tailored solutions that address specific business challenges.

• Sales Acumen: Experience in sales processes, with a proven track record of supporting sales teams in achieving targets through technical expertise.

• Collaboration: Ability to work collaboratively with cross-functional teams, including product management, engineering, and marketing, to ensure alignment in delivering solutions.