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We have embraced the concept of Innovation in our DNA with a view to sustain our Leadership position.

stc1408 - Manager Performance Planning and Reporting

Business
CBO Office
Bahrain
Bahrain - Manama
Full Time

To provide performance planning and reporting support to CBO in managing execution of strategic initiatives and business critical programs 
 
 
 

Coordinate development of Business corporate strategy including cascading of strategic priorities into initiatives

Develop Business financial plan and budget based on inputs from Business functions

Cascade financial plan into granular targets for revenues, sales, etc.

Develop dashboards to track performance and progress of Business sector across priorities

Monitor KPIs, perform root cause analysis, and provide progress updates to management

Build customer intelligence

Analyze competitors’ strategy, services, prices, etc. and disseminate results to concerned functions 

Monitor competitor moves, and analyze potential market opportunities or threats

Conduct global benchmarking and learn about competitive strategies of other operators

Collect and prioritize Business requests for Application Development and Analytics

Coordinate development of yearly roadmap for Application Development and Analytics

Support functions in defining and detailing their requirements

Monitor the implementation of requests and ensure adherence of stakeholders to committed timelines

Manage coordination between stakeholders and delivery team (e.g., during testing)

Act as Quality single point of contact within Business sector to support central Quality function

Define guidelines for Business users to develop processes

Review processes developed by Business users to ensure adherence to quality standards

Assume responsibility for the Business sector’s budget, including developing and managing budget and operating within specified limits and guidelines. This includes maintaining vendors and partners payment records and processing them with finance in timely manner.

Ensure the policies, procedures, frameworks and Risk Registers are implemented and streamlined across the business sector.

Assist in evaluation and closure of Audit items on the sector by ensuring consistent follow ups with Action owners, facilitation with Auditors.

Develop the project management approach including training needed for the project team, reporting, structure of the project, frequency of interaction between managers and resources, the number and frequency of team meetings, and the need for and the extent of involvement of external project stakeholders.

Perform other duties as requested

Bachelor’s degree in Marketing, Business, IT or Telecom Engineering or equivalent from a recognized university

Min 10 yrs of functional experience